ctg666 Privacy Policy

1. Introduction

ctg666 ("we", "us", "our") operates the online casino and sports betting platform available at https://ctg666.bet. We are committed to protecting the privacy of all individuals who interact with our platform, including registered players, visitors who browse without registering, and individuals who contact our support team.

This Privacy Policy describes the categories of personal data we collect, the purposes for which that data is used, the circumstances under which it may be shared with third parties, the measures we take to keep it secure, and the rights available to you as a data subject. This policy applies to all users of the ctg666 platform, regardless of the device or browser used to access it.

If you have any questions about this Privacy Policy or wish to exercise any of your data rights, please contact us at support@ctg666.bet. This address is provided as plain text and is not a clickable link — please type it manually into your email client.

2. Personal Data We Collect

ctg666 collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and occasionally from third-party verification providers. The categories of data we collect are described below.

2.1 Data You Provide Directly

• Registration data: Full name, date of birth, mobile number, and email address provided when you create a ctg666 account.
• Identity verification documents: National ID card, passport, or other government-issued documents submitted for age and identity verification purposes.
• Payment data: Mobile wallet account numbers (bKash, Nagad, Rocket, Upay) used for deposits and withdrawals. ctg666 does not store full card numbers or banking PINs.
• Communication data: Messages, emails, chat transcripts, and any other communications you send to our support team.
• Responsible gaming preferences: Deposit limits, session limits, self-exclusion requests, and cooling-off period settings you configure in your account.

2.2 Data Collected Automatically

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
• Usage data: Pages visited, games played, bets placed, session duration, click paths, and other interactions with the ctg666 platform.
• Cookies and similar technologies: Session cookies, persistent cookies, and similar tracking technologies used to maintain your login session, remember your preferences, and analyse platform usage. See Section 8 for full cookie details.
• Transaction data: Records of all deposits, withdrawals, bets, game rounds, and bonus transactions associated with your account.

2.3 Data from Third Parties

Where necessary to comply with our age verification, identity verification, and fraud prevention obligations, ctg666 may receive supplementary personal data from reputable third-party identity verification providers. This data is used solely for verification purposes and is not used for marketing or profiling.

3. How We Use Your Personal Data

ctg666 processes your personal data for the following specific purposes:

• Account management: To create, maintain, and secure your ctg666 player account, including authentication and access control.
• Age and identity verification: To confirm that all players are aged 21 or above and are who they claim to be, in line with our responsible gaming obligations.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, and Upay in Bangladeshi Taka (BDT), and to maintain accurate transaction records.
• Platform operation: To deliver the games, sports betting markets, and other services available on ctg666, including personalising your experience based on your stated preferences.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other prohibited conduct.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance through our support channels.
• Legal and regulatory compliance: To meet our obligations under applicable laws and to cooperate with relevant authorities where required.
• Service communications: To send you important account notifications, security alerts, and updates to our policies. We do not send unsolicited marketing communications without your explicit consent.
• Responsible gaming: To enforce the deposit limits, session limits, self-exclusion requests, and cooling-off periods you set, and to monitor for signs of problem gambling behaviour.
• Analytics and improvement: To analyse aggregated, anonymised usage data for the purpose of improving ctg666 platform performance, game selection, and user experience.

4. Legal Basis for Processing

ctg666 processes your personal data on the following legal grounds:

5. Sharing Your Personal Data

ctg666 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your personal data with the following categories of recipients, strictly as necessary and subject to appropriate data protection safeguards:

• Payment processors: Mobile wallet operators (bKash, Nagad, Rocket, Upay) receive the transaction data required to process your deposits and withdrawals. These providers operate under their own privacy policies and data security standards.
• Identity verification providers: Third-party KYC (Know Your Customer) and age verification service providers who assist ctg666 in confirming player identity and age before account activation or withdrawal processing.
• Game technology providers: Game studios and platform providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive limited session and game-play data necessary to deliver and certify game outcomes. These providers are bound by strict confidentiality obligations.
• Law enforcement and regulatory authorities: ctg666 may disclose personal data to relevant authorities where required by law, court order, or in connection with an investigation into suspected illegal activity, including fraud or money laundering.
• IT and security service providers: Trusted technology partners who assist ctg666 in hosting, maintaining, and securing the platform infrastructure. These providers process data only on ctg666's instructions and are bound by data processing agreements.

In all cases where personal data is shared with third parties, ctg666 takes reasonable steps to ensure that appropriate data protection agreements are in place and that your data is handled securely and in accordance with this Privacy Policy.

6. Data Retention

ctg666 retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable laws and regulations. The following general retention periods apply:

• Active account data: Retained for the duration of your account and for a minimum period of five years following account closure, to meet anti-money-laundering and legal record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Identity verification documents: Retained for the period required by applicable law, typically five years after the end of the business relationship.
• Support communications: Retained for up to three years from the date of the last communication, unless a longer retention period is required for dispute resolution or legal proceedings.
• Cookie and analytics data: Session cookies are deleted when you close your browser. Persistent cookies and anonymised analytics data are retained for up to 24 months.

When personal data is no longer required, ctg666 will securely delete or anonymise it in a manner that prevents recovery or reconstruction.

7. Your Data Rights

As a ctg666 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at support@ctg666.bet. We will respond to all valid requests within a reasonable timeframe and at no charge for standard requests.

• Right of access: You have the right to request a copy of the personal data ctg666 holds about you, along with information about how it is used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data held by ctg666.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that override this right.
• Right to restriction: You have the right to request that ctg666 restrict the processing of your personal data in certain circumstances, for example while a dispute regarding its accuracy is resolved.
• Right to data portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing carried out on the basis of ctg666's legitimate interests, where you believe your individual rights outweigh those interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

8. Cookies & Tracking Technologies

ctg666 uses cookies and similar tracking technologies to operate the platform effectively, maintain your login session, remember your preferences, and analyse how players interact with the site. A cookie is a small text file stored on your device by your browser at the request of a website.

8.1 Types of Cookies Used

• Essential cookies: Required for core platform functionality, including login session management and security. These cookies cannot be disabled without affecting your ability to use the platform.
• Preference cookies: Used to remember your account settings and display preferences so that you do not need to re-enter them on each visit.
• Analytics cookies: Used to collect anonymised data about how players use the ctg666 platform, helping us identify areas for improvement. This data does not identify individual users.
• Security cookies: Used to detect and prevent fraudulent activity, including bot activity and account takeover attempts.

8.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ctg666 platform, including your ability to stay logged in between sessions. Essential cookies cannot be disabled via browser settings as they are required for the platform to operate correctly.

ctg666 does not use third-party advertising cookies or behavioural tracking cookies that share your data with external advertising networks.

9. Data Security

ctg666 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ctg666 servers.
• Secure, access-controlled server infrastructure with regular security audits and penetration testing.
• Role-based access controls limiting internal access to personal data to authorised personnel with a legitimate business need.
• Password hashing using industry-standard algorithms. ctg666 does not store plaintext passwords.
• Regular monitoring for suspicious activity, including automated alerts for unusual login patterns or transaction behaviour.
• Incident response procedures to contain and address any data security breach promptly and transparently.

Despite these measures, no internet-based service can guarantee absolute security. You are responsible for keeping your own account credentials secure and for notifying ctg666 immediately if you suspect unauthorised access to your account.

10. Protection of Minors

ctg666 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Age verification checks are conducted as part of the registration and withdrawal process to enforce this requirement. If ctg666 discovers that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated balances will be frozen pending investigation, and the personal data in question will be deleted in accordance with our retention policy.

If you are a parent or guardian and believe that a minor may have created a ctg666 account, please contact us immediately at support@ctg666.bet so that we can investigate and take appropriate action without delay.

11. Changes to This Privacy Policy

ctg666 reserves the right to update or revise this Privacy Policy at any time. When material changes are made, the "Last updated" date shown at the top of this page will be revised accordingly. Where changes are significant, we may notify registered players via their account email or via an on-platform notification.

Your continued use of the ctg666 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any change to this policy, you should stop using ctg666 and may request account closure and data deletion by contacting our support team.

12. Contact & Data Requests

For any privacy-related enquiries, to exercise your data rights, or to raise a concern about how ctg666 handles your personal data, please contact our dedicated privacy team. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy requests within 5 business days (Bangladesh Standard Time, UTC+6).

You may reach us by email at support@ctg666.bet. Please include "PRIVACY REQUEST" in your subject line and specify clearly which right you wish to exercise or what concern you wish to raise. This helps us route your request to the appropriate team member without delay.

For urgent responsible gaming matters — such as an immediate self-exclusion request — please indicate "URGENT — SELF-EXCLUSION" in your subject line. Such requests are prioritised and actioned as quickly as possible.